BookRoar

Last Updated: July 28, 2026

BookRoar TM is committed to providing a fair and transparent refund policy for all subscription plans. Please read this policy carefully to understand your rights and options regarding refunds.

Subscription Plans Overview

BookRoar offers three subscription tiers:

Basic Plan ($6/month): Maximum of five books to be reviewed every 30 days (with two day waiting period)
Standard Plan ($10/month): Unlimited books to be reviewed per calendar month (with two day waiting period)
Extra Plan ($18/month): Unlimited books to be reviewed per calendar month with additional features (with two day waiting period)

All subscriptions are billed monthly on a recurring basis.

Refund Eligibility & Statutory Cooling-Off Rights

14-Day Statutory Cooling-Off Period (UK / EU Consumers)

In compliance with UK and European consumer protection regulations (such as the Consumer Contracts Regulations), you are entitled to a statutory 14-day cooling-off period starting from the day your subscription contract begins, during which you can cancel for any reason and receive a full refund.

Immediate Service Performance & Waiver of Cooling-Off Rights

Because BookRoar grants immediate digital access to select books and submit reviews upon signup, you expressly request and consent to the immediate performance of the service. By beginning to use the platform, you acknowledge that you may lose your statutory right to a full cooling-off refund once the service has been fully performed, or you agree to pay a proportional amount for the services utilized up until the point of cancellation.

BookRoar 14-Day Money-Back Guarantee (First-Time Subscribers Only)

If you are subscribing to BookRoar for the first time, you are eligible for a full refund within 14 days of your initial subscription payment, provided that:

You have not selected more than one book for review
You have not submitted any completed reviews
You request the refund within 14 calendar days of the subscription start date

To request a refund under this policy, please Contact Us with your account email and subscription details.

Service Failure or Technical Issues

If you experience technical issues that prevent you from accessing core BookRoar features (such as selecting books, submitting reviews, or accessing your account), and these issues are not resolved within 5 business days of reporting them, you may be eligible for a prorated refund for the affected billing period.

To report technical issues, please Contact Us with detailed information about the problem.

Non-Refundable Circumstances

Refunds will NOT be issued under the following circumstances:

Subscription cancellations after the cooling-off or guarantee period has expired (for first-time subscribers)
Cancellations made after selecting multiple books or completing reviews (where services have been rendered)
Change of mind after using the service
Failure to cancel a subscription before the next billing cycle
Account suspension or termination due to violation of our Terms and Conditions
Disputes regarding the quality of books available on the platform
Inability to complete reviews due to personal circumstances

Subscription Cancellation & Auto-Renewal Reminders

Auto-Renewal & Advance Notice

Your subscription automatically renews on a recurring monthly basis. We strive to provide transparent billing, and where required by local regulations, we send electronic notifications ahead of upcoming renewals so you have an opportunity to review or cancel your plan.

How to Cancel

You may cancel your subscription at any time through your account settings:

Log in to your BookRoar account
Navigate to My Account
Select View Subscription
Click Cancel Subscription

Alternatively, to ensure consumer flexibility and fair access, you may also submit a formal cancellation request directly by contacting our support team via email or through our designated Contact Us support channels.

When you cancel your subscription:

You will retain access to your subscription benefits until the end of your current billing period
No refund will be provided for the remaining days in the current billing cycle (except during the statutory cooling-off or guarantee period)
Your subscription will not renew for the next billing cycle
Any unused Credits remain in your account upon cancellation. They can be used as normal
Any books currently selected for review must be returned or completed before the billing period ends

Plan Changes and Downgrades

If you upgrade your subscription plan (e.g., from Basic to Standard), the change takes effect immediately, and you will be charged a prorated amount for the remainder of the billing cycle.

If you downgrade your subscription plan (e.g., from Standard to Basic), the change will take effect immediately, with the prorated cost being deducted from your next billing cycle.

Processing Refunds

Approved refunds will be processed within 10 business days of approval and will be returned to the original payment method used for the subscription purchase. Please allow 5-10 additional business days for the refund to appear in your account, depending on your financial institution.

Account Deactivation vs. Deletion

Deactivation

If you deactivate your account while maintaining an active subscription:

Your subscription will NOT continue to be charged
Credits attached to your books will be removed and added to your profile
You can reactivate your account at any time
No refund will be issued for the deactivation period

Deletion

If you delete your account:

Your subscription will be automatically cancelled
All listed books will be removed immediately
All remaining credits will be permanently lost
No refund will be issued unless you are within the cooling-off or guarantee period

Account deletion is permanent and cannot be reversed.

Billing Disputes

If you believe you have been incorrectly charged or notice unauthorized charges on your account, please Contact Us immediately with:

Your account email address
The date and amount of the disputed charge
A brief explanation of the issue

We will investigate all billing disputes within 7 business days and respond with our findings and resolution.

Free Trial Periods

If BookRoar offers a free trial period for new subscribers (when applicable):

You may cancel during the trial period without being charged
Cancellation must be completed at least 24 hours before the trial period ends
After the trial period expires, your subscription will automatically begin, and standard billing will apply
Trial periods are limited to one per user and cannot be combined with other offers

Fair Use Policy

BookRoar reserves the right to deny refund requests in cases of suspected abuse or violation of our fair use policy, including but not limited to:

Multiple refund requests from the same user
Attempts to exploit refund guarantee periods repeatedly
Fraudulent payment information
Using the service extensively before requesting a refund

Changes to This Refund Policy

BookRoar reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the service after changes are made constitutes acceptance of the modified policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this refund policy or need assistance with a refund request, please contact us:

Email: Through our Contact Us form
Phone: +44 7804 529776

We aim to respond to all refund inquiries within 2-3 business days.

Legal Rights

This refund policy does not affect your statutory rights as a consumer. If you are located in the European Union, United Kingdom, or other jurisdictions with consumer protection laws, you may have additional rights under applicable law. Nothing in this policy limits your legal rights to cancel or receive a refund under consumer protection legislation.

By subscribing to BookRoar, you acknowledge that you have read, understood, and agree to this refund policy.